Library & Learning Support News

Campus Card production

Jerome — Mon, 14 May 2012 13:45:26 +0000

The problems concerning the production of Campus Cards over the weekend have now been resolved. Cards are being issued as normal once again. We are sorry for any inconvenience caused by the failure of the equipment.

Filed under: News

New and Replacement Campus Cards

Jerome — Mon, 14 May 2012 09:20:50 +0000

We are currently experiencing problems with the issuing of new and replacement campus cards. We do not at the moment know when this will be fixed. If you are intending to replace your card or collect a new one please check here before setting off for the University.

Filed under: News

Search not working on Exam Papers site

Claire — Mon, 14 May 2012 08:27:13 +0000

Due to an issue with Sharepoint, the search function on the Exam Papers site is not working. IT are looking into this. In the meantime you can find past papers by browsing using the left hand menu.
We apologise for any inconvenience this may cause.

Filed under: News

Web of Knowledge and EndNote Web Maintenance 6th May 2012

TheOtherClaire — Fri, 04 May 2012 14:43:58 +0000

Due to essential maintenance Web of Knowledge and EndNote Web will be unavailable on Sunday 6th May from 12pm until midnight.

We apologise for any inconvenience caused.

Filed under: News

Web of Knowledge and EndNote Web Maintenance 29th April 2012

TheOtherClaire — Fri, 27 Apr 2012 12:11:50 +0000

Due to essential maintenance Web of Knowledge and EndNote Web will be unavailable on Sunday 29th April from 12pm until midnight.

We apologise for any inconvenience caused.

Filed under: News

ticTocs has moved

Phil James — Fri, 13 Apr 2012 10:26:13 +0000

ticTOCs Journal Tables of Contents (TOC) service has now moved and is called JournalTOCS

If you have created a MyTOCs set on ticTOCs you can migrate the set to JournalTOCs, see:

http://tictocsnews.wordpress.com/2012/02/20/transferring-your-journals-mytocs-from-tictocs-to-journaltocs/

If you were using the ticTOCs API to pull journal feeds into your own pages then we recommend you switch to the journalTOCs API which works the same way – see

http://www.journaltocs.ac.uk/develop.php.

If you were using the ticTOCs text.php file to populate your own service we recommend you instead make API calls to journalTOCs for each journal – see

http://www.journaltocs.ac.uk/develop.php.

If you have any questions please contact ticTOCs@mimas.ac.uk

Filed under: News

Wiley Online Library Downtime Sat 24 March

Phil James — Fri, 23 Mar 2012 11:00:09 +0000

Due to essential maintenance, access to Wiley Online Library may be interrupted during the following times:

Saturday March 24th 2012 10am – 2pm

We apologise for any inconvenience.

Filed under: News

Summon, ejournals@surrey and 360Link downtime Sunday 25th March

TheOtherClaire — Fri, 23 Mar 2012 08:42:34 +0000

Due to essential upgrades Summon, ejournals@surrey and 360Link will be unavailable from 00:00 to 02:00 on Sunday 25th March.

We apologise for any inconvenience caused.

Filed under: News

Exam Papers Database Downtime Thurs 22 March

Phil James — Tue, 20 Mar 2012 09:21:53 +0000

The Exam Papers Database will be temporarily unavailable for a twenty minute period between 7am and 10am on Thursday 22nd March.

This is to enable essential upgrades to the server. We apologise for any inconvenience caused.

Filed under: News

Westlaw UK update

TheOtherClaire — Fri, 16 Mar 2012 13:59:50 +0000

The problems users have experienced this week in accessing the Westlaw UK database should now be resolved.

If you are still experiencing difficulties accessing the database please use the temporary login on our secure passwords page and send an email to journals@surrey.ac.uk so that we can investigate further.

Thank you for your cooperation and apologies for any inconvenience caused.

Filed under: News